Looks at the causes and how you should respond to unacceptable behavior, substandard work, poor morale, frequent absences, bad relationships, and awkwardness. It stresses the importance of having fair and consistent procedures and finding the correct balance between improvement and punishment. A practical approach, with case studies and examples.
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Review:
"Covers an area of people management that many are afraid to venture into - a straightforward and informative but light-hearted approach for any manager or student." -- Donald Butcher, DAB Consultants
"About this title" may belong to another edition of this title.
- PublisherManagement Pocket Books
- Publication date2002
- ISBN 10 1870471903
- ISBN 13 9781870471909
- BindingPaperback
- Number of pages108