Quick Service That Sells: The Art of Profitable Hospitality for Quick-Service Restaurants - Softcover

Roberts, Phil; O'Donnell, Christopher

Softcover

ISBN 10: 1879239132 ISBN 13: 9781879239135

Publisher: Red Book Solutions, 1997

Synopsis

Quick Service That Sells! The Art of Profitable Hospitality for Quick-service Restaurants.
To get ahead in the quick-service business, all you have to do is give customers what they want. That’s the secret — plain and simple. Of course, what sounds easy can be oh-so-hard to deliver. Maybe that’s why you’re looking for a book like this one. You have a good idea of what customers want, but you’re looking for more effective, proven ways to give it to them.
This must-have book for quick-service owners and managers explores the eight areas that form the foundation of complete customer satisfaction, as well as how to implement the ideas in your operation. It covers strategies to help you improve:
1. Speed
2. Accuracy
3. Quality
4. Value
5. Service
6. Consistency
7. Atmosphere
8. Personalization
Quick Service That Sells! (book, 128 pgs).
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Edition details

• Publisher: Red Book Solutions
• Publication date: 1997
• Language: English
• ISBN 10: 1879239132
• ISBN 13: 9781879239135
• Binding: Paperback
• Edition number: 2
• Number of pages: 132