Analyzing Performance Problems: Or, You Really Oughta Wanna--How to Figure out Why People Aren't Doing What They Should Be, and What to do About It

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9781879618176: Analyzing Performance Problems: Or, You Really Oughta Wanna--How to Figure out Why People Aren't Doing What They Should Be, and What to do About It
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Analyzing Performance Problems gives you a step-by-step process for solving virtually any performance problem you face. Instead of guessing at solutions that won't work, you can save time, money, and frustration by finding the true cause of the problem and identifying the best and most economical way to solve it. You'll learn to:

- Identify the true causes of performance problems
- Determine if you can use "fast fixes" (solutions that are quick and easy)
- Identify realistic, economically feasible solutions

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From the Publisher:

Performance problems are something we all face. Whether at work or in schools, at home or with friends, people often don't perform the way we want them to. Analyzing Performance Problems gives you the power to identify why people aren't performing as expected and to come up with realistic solutions that work.

From the Author:

Performance analysis is like having X-ray vision -- you'll suddenly see where expensive misfits exist between problems and solutions. You'll see that some problems cost millions of dollars while others are no more than an annoyance. And you'll discover that, in many cases, what has been identified as "the problem" isn't the problem at all.

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Robert F. Mager, Peter Pipe
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