Process Reengineering in Action (Quality Improvement Series) - Softcover

Chang

Softcover

ISBN 10: 1883553164 ISBN 13: 9781883553166

Publisher: Prentice Hall & IBD, 1997

Synopsis

Reengineering is innovating the way work is done in an organization and changing the way people work together to carry out their responsibilities. This guidebook is a must read for executives, mangers, reengineering teams, consultants, and facilitators to understand this process.

About this title

About the Author

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

Edition details

• Publisher: Prentice Hall & IBD
• Publication date: 1997
• Language: English
• ISBN 10: 1883553164
• ISBN 13: 9781883553166
• Binding: Paperback
• Number of pages: 107