A poorly planned meeting often results in mixed messages among participants, unclear goals and strategies, and a random list of things to be done afterwards. Unfortunately, the lack of results at one meeting usually leads to another time-consuming, non-productive meeting. What's the solution? According to authors Chang and Kehoe, it is an organized game plan. The meeting process, when conducted well, can encourage more team involvement and provide the way for all involved to feel they are playing a key role in a team effort. This guidebook provides everyone who participates in meetings with the techniques, tips, and tools needed to achieve improved performance and ongoing results.
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RICHARD Y. CHANG is CEO of Richard Chang Associates, Inc., a diversified performance-improvement firm headquartered in Southern California. He is an internationally recognized management consultant and author or co-author of over twenty-five books on business and personal development. He has served as a judge for the Malcolm Baldrige National Quality Award and as the chair of the board of the American Society for Training and Development. KEVIN R. KEHOE, owner of Kevin Kehoe & Company, is an experienced executive, consultant, and educator. He is widely known and highly regarded for his leadership development, total quality, and reenginerring expertise.
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