As changes occur, the team will need to take different steps and meet certain goals. Understanding and anticipating the natural phases of a team structure, from formation to a high-performance team, will help enhance the team's success and each team member's individual contribution.
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RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.
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