What turns a good training program into a great one is the person facilitating it. Whether you are a first-time trainer, or seasoned professional, this book will provide you with sound methods for successful training results.
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JOE B. WILSON, a VP of Richard Chang Associates, Inc., is a training consultant and instructional media producer with more than 20 years of international experience. He has a broad background in the development of video, print, and computer-based instructional programs--from needs analysis through design, production, implementation, and evaluation. His experience in project management, development, and delivery of training programs spans a wide range--from highly technical systems projects, to management/sales development, to Total Quality implementations.
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