If you could be 10 times faster without working any harder, would you? What would your customer be willing to pay for that kind of performance? Every non-lean business process takes 10-20 times longer than necessary. How is that possible? Easy. The people are busy, but the product is idle over 90% of the total lead time. You have to stop watching at your people and start watching your product or service. Lean Simplified will show you, step-by-step, how to identify and eliminate the non-value added delay from your processes. It's so simple that most people won't believe it until they see it. In a world that worships complexity, lean thinking seems too simple. Yet that's it's power. Lean Simplified will take you through the essence of lean. Topics covered include: The Power Laws of Speed, The Origins of Lean, You Already Understand Lean, Creating Value, Voice of the Customer, Speed Bumps Seven Kinds of Waste, The Antidote to Waste, Pull vs Push, Redesigning for One Piece Flow, Spaghetti Diagrams, Cells vs Silos, Mapping the Value Stream, Identify Non-Value Added Work, Standardized Work, Lean Problem Solving, What To Do?, Next Steps, Glossary.
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Jay Arthur, The KnowWare® Man, works with operational managers who want to plug the leaks in their cash flow. Using Jay s approach, one wireless company, saved $250,000/month by eliminating their top five order errors in just four months. Another Baby Bell saved $20 million in postage expense and $16 million in adjustments. One health care company reduced rejected claims by $20 million. A mail house developed ways to prevent using the wrong lists, saving $5,000 or more per list. Jay learned the Deming Prize Winning improvement methodology in 1990, but teams struggled to solve problems and create results. Dissatisfied with anemic results and slow pace of change, Jay began to apply the improvement methods and tools to the improvement process itself. He found ways to dramatically shorten the 5- 20 day training process to a day or less. He calls this just-in-time training. He found ways to shorten the problem solving process that had been taking up to 12 months or more down to three or four days. And he found ways to ensure that no team would ever start a project unless they were assured of success. Thousands of people in companies from healthcare and telephony to manufacturing and multi-level marketing are using Jay s Lean Six Sigma Simplified system and QI Macros software to make breakthrough improvements.
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