Items related to Advanced Connections: Moving Quality Service Beyond...
Synopsis
Participant Book. You already know the basics of good service. Now is the time to discover advanced techniques that will not only satisfy- but delight- your campus customers. Advanced Connections gives you the skills you need to increase your efficiency- from better telephone and voicemail skills to better problem-solving when you see a customer getting the runaround between campus offices.
You'll also learn how to check for customer satisfaction... How to overcome "system" problems involving several departments... Advanced face-to-face communication skills... And what it means to be a true team player.
Welcome to Advanced Connections... The educational program to move quality service beyond the basics.
"synopsis" may belong to another edition of this title.
Search results for Advanced Connections: Moving Quality Service Beyond...
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Advanced Connections: Moving Quality Service Beyond the Basics (Participant Book)
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. Seller Inventory # 00106624145
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Advanced Connections: Moving Quality Service Beyond the Basics (Participant Book)
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 1887842055-7-1
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Advanced Connections: Moving Quality Service Beyond the Basics (Participant Book)
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Good. Seller Inventory # CIN1887842055G
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Advanced Connections
Published by
USA Group Noel-Levitz, 1996
ISBN 10: 1887842055
ISBN 13: 9781887842051
Used
Soft cover
First Edition
Seller: Whitehorse Books, CLAYTON, IN, U.S.A.
Seller rating 5 out of 5 stars
Soft cover. Condition: Good. No Jacket. 1st Edition. 1996 Trade PB. USA Group Noel-Levitz. Stated First Edition. 174 Pggs. Reader notes to about page 135. Binding solidd. Cover with corner crease top front and light shelf wear. A professional development program designed exclusively for college administrative, instructional and service staff. Seller Inventory # 001205