Items related to Performance Improvement Interventions: Performance...
Synopsis
In addition to covering such basic workplace performance improvement issues as job aids and on-the-job training, this volume devotes several chapters to presenting a broader picture of Human Performance Technology (HPT). Preparation of HPT practitioners, the competencies required, the changing roles and professional challenges, and performance support engineering are all addressed here. As Performance Technologists sit on the precipice of an Electronic Performance Support Systems era, several chapters emphasize how much information exists in this burgeoning technology and the interplay between the user and the computer.
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About the Author
Peter Dean is Associate Professor and head of the Department of Human Resource Development at the University of Tennesse, Knoxville and visiting professor at the Wharton Business School at the University of Pennsylania.
David Ripley, recently completed his doctorate work at the University of Tennessee, has over 25 years of human resource management and consulting experience in private industry.
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