Bubba on Business: Common Sense from Working People About Respect, Accountability, and Results

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9781890777036: Bubba on Business: Common Sense from Working People About Respect, Accountability, and Results
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Chapter Four

Marty looked up to see Bubba standing silently just outside the door. Bubba seemed nervous, his fingers gripping the brim of the cap he held in his hand. No knock; no greeting-- just standing there.

"What can I do for you, Bubba?" Marty asked tiredly. He glanced at the clock and saw that Bubba's shift had just ended. "Oh, I don't need you to stay over; just operators and packers. You can go on home."

"No, sir; that ain't what this is about," Bubba said. "I don't mean to stick my nose in where it ain't welcome, but I came to talk to you about Sam."

"Oh," said Marty, remembering the discomfort of suspending Sam. "Come on in and sit down, but I can't talk about a personnel situation involving another employee. That wouldn't be fair to him."

"Well, I hope you don't think I'm out of line, but I don't think it's fair to start with," Bubba said. "Now, I know you can't really discuss it, but I need to say some things just for me. And the thing that's got me upset is that this was Sam's first problem since he come to work here. Marty, how long you been knowing me?"

Marty sat back. Bubba had been one of the first operators he met when he transferred to this plant nearly 10 years ago. Bubba was smart and committed, and everybody seemed to listen to him. Marty had recommended that Bubba train as a technician, and he'd made a good one. He just had a sense about how to handle things. "Ever since I got here, Bubba," Marty replied.

"I like workin' for you, Marty," said Bubba, "but I have to tell you that I think you did wrong suspending Sam. He made an honest mistake, and he's losing three days' pay for it. Meantime, there's folks like Jimmy that have been causin' trouble for years, and they're still workin'."

As Bubba mentioned Jimmy, a cold chill ran down Marty's back. And it wasn't just the incident moments before. Jimmy had been disciplined, suspended, and chewed out countless times. But it didn't do any good. He seemed to enjoy confronting Marty and the supervisors -- as if his mission in life were to stay in management's face . . .

Review:

"After overcoming concern about 'Bubba' in the title, I got right into this valuable and insightful book. I actually became emotionally involved in a management book!" Roger E. Herman, author, Keeping Good People -- Roger E. Herman, author, Keeping Good People

"I have just finished reading Bubba on Business and I'm thrilled with the book. Dennis Melton and David Dunn have a winner here. Chock full of practical wisdom." Sheldon Bowles, co-author, Raving Fans and Gung Ho! -- Sheldon Bowles, co-author, Raving Fans and Gung Ho!

"If you want a fun read and plan only one business book this decade, this is it." Gary Fellers, author, Creativity for Leaders -- Gary Fellers, author, Creativity for Leaders

"Melton and Dunn spin an instructive tale about the application of common sense to everyday performance problems across a wide range of organizations. It's an easy, down-home read with a payoff that reaches uptown issues." Larry L. Axline, COO, Holt Consulting Services -- Larry L. Axline, COO, Holt Consulting Services

"Practical wisdom about what's wrong with our workplaces--and how to fix it." John Case, author, Open Book Management and editor-at-large Inc. magazine -- John Case, author, Open Book Management and editor-at-large Inc. magazine

"Trust me--this is a must-read book if you want to be a change agent in your place of work." John Hull, vice president, Sourcing, EJ Footwear -- John Hull, vice president, Sourcing, EJ Footwear

"Why is it so hard for those of us in business to remember that success depends on people, not rules and policies? Bubba walks right out of the pages into real life where managers live everyday. Try his principles; they work!" Mike Stubblefield, director, Structures, Johnson Controls Inc. -- Mike Stubblefield, director, Structures, Johnson Controls Inc.

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