This essential best-practices toolkit with lessons from world-class leaders-FedEx, Nokia, Alcoa, Whirlpool, Microsoft, and others-tells how to successfully transform an organization into one that not only continually learns from its experiences but quickly translates that knowledge into improved performance.
Rich with hands-on tools and dozens of new examples and case studies, this highly anticipated updated edition of the award-winning Building the Learning Organization puts the power of the author's Systems Learning Organization model into the hands of any manager who wants to participate in building, maintaining, and sustaining the next generation of learning organizations.
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Michael J. Marquardt, Ed.D. is professor of Human Resource Development and International Affairs as well as Program Director of Overseas Programs at George Washington University. Dr. Marquardt also serves as President of the World Institute for Action Learning and is the author of 20 books, including Leading with Questions and Optimizing the Power of Action Learning.
Dr. Marquardtâ??s strategies to becoming a learning organization are easily applicable in the corporate setting. If your aim is to develop a learning organization that gains insights into the ever-growing customer expectations, Building the Learning Organization will facilitate your journey.
This book clearly shows why becoming a learning organization is no longer a choice but a necessity. The real bonus, however, is that it then goes on to detail the practical steps to make it happen.―Clive Watkins, Principal Management Development Consultant, The Management Centre, London
Organizations have enjoyed unprecedented success in driving sustainable employee engagement through action learning.―Florence Ho, Senior Lecturer, School of Professional Education & Executive Development, Hong Kong Polytechnic University, Hong Kong
Once thought a fad twenty years ago, Marquardt makes a compelling case that organizational learning is here to stay.―Hallie Preskill, Executive Director, FSG, Strategic Learning and Evaluation Center
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