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Synopsis
Don Peppers and Martha Rogers, Ph.D., are the founding partners of Peppers & Rogers Group, the world's most respected management consulting firm concentrating on customer issues, now a division of Carlson Marketing Group, Inc.. They are the coauthors of the best-selling "one to one" series of business books, including "The One to One Future, " "Enterprise One to One, The One to One Fieldbook" (with Bob Dorf), "The One to One Manager, "and "One to One B2B. " In addition, they have written a comprehensive graduate-level textbook on CRM, "Managing Customer Relationships, " used in colleges and universities around the globe.
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Return on Customer : Creating and Maximizing Value from Your Scarcest Resource
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Return on Customer : Creating and Maximizing Value from Your Scarcest Resource
Seller: SecondSale, Montgomery, IL, U.S.A.
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Return on Customer : Creating and Maximizing Value from Your Scarcest Resource
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Return on Customer: Creating maximum value from your scarcest resource
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Paperback. Condition: Very Good. Return on Customer: Creating maximum value from your scarcest resource This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9781904879343
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Return on Customer: Creating maximum value from your scarcest resource
Published by
Cyan Books and Marshall Cavendish, 2005
ISBN 10: 1904879349
ISBN 13: 9781904879343
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Paperback. Condition: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Seller Inventory # CHL3274830
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Return on Customer: Creating maximum value from your scarcest resource
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Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Seller Inventory # GOR005633901
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Return on Customer: Creating maximum value from your scarcest resource
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001530285
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Return on Customer: Creating maximum value from your scarcest resource
Seller: Bahamut Media, Reading, United Kingdom
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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9781904879343
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Return on Customer : Creating and Maximizing Value from Your Scarcest Resource
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Return on Customer
Seller: Bookbot, Prague, Czech Republic
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Softcover. Condition: Fine. Minor scratches. Don Peppers and Martha Rogers, Ph.D., are the founding partners of Peppers & Rogers Group, the world's most respected management consulting firm concentrating on customer issues, now a division of Carlson Marketing Group, Inc. They are the coauthors of the best-selling "one to one" series of business books, including "The One to One Future, " "Enterprise One to One, The One to One Fieldbook" (with Bob Dorf), "The One to One Manager, "and "One to One B2B. " In addition, they have written a comprehensive graduate-level textbook on CRM, "Managing Customer Relationships, " used in colleges and universities around the globe. Seller Inventory # 73e4ed16-b60d-44e0-8b70-837656935c4e
Quantity: 1 available