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An Introduction to Business Systems Analysis: Problem Solving Techniques and Strategies (The Changing World of Work Series) - Softcover
Synopsis
This book looks at the role of the Business Analyst and offers analysis tools for problem identification, identifying improvement priorities, decision making, problem solving, and process improvement.
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About the Author
Dr. Eugene O'Loughlin is a Lecturer in Computing at the National College of Ireland (NCI). He received his PhD in 1988 from the University of Dublin, Trinity College. He then worked as a Production Manager and later as Director of Global Services for over 13 years with the e-Learning company - SmartForce (now SkillSoft). Since 2002 he has been teaching in the School of Computing at NCI where the subjects he teaches include Learning Technologies, Project Management, and Business Systems Analysis at undergraduate and postgraduate levels. He is a keen enthusiast for using technology in the classroom. Dr O'Loughlin lives in Dublin and relaxes by riding his Harley-Davidson motorcycle.
From the Back Cover
Business systems play an essential and vital role in the growth and survival of organizations in today's ever more competitive business environment. An Introduction to Business Systems Analysis is a book aimed at describing several problem-solving techniques and strategies for business professionals such as Business Analysts, Project Managers, Systems Analysts, and Consultants. This book will serve as a general text for any professional engaged in business analysis activities such as eliciting and analyzing requirements, identifying priorities, improving processes, making decisions, measuring and benchmarking performance. Many analysis tools and techniques are described in detail in this book, and feature easy to understand examples and exercises to explain the concepts involved. By using these analysis tools you will build up a very useful toolset that will improve your ability to solve problems whether you are planning new business systems, or looking to improve existing systems.
At a time when the role of the Business Analyst is so important to organisations, and the need for fully qualified Business Analysts so critical to that role, this book is perfectly timed to help achieve that objective.
Phil Chambers
The Business Analysts Association of Ireland
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