This book will enable readers to enhance their skills and knowledge in dealing effectively with customers. It considers the importance of understanding customer needs, expectations and aspirations, together with an understanding of the legal framework around the bank—customer relationship, so important in modern day banking.
The reader will be able to apply an understanding of the law and practice of the relationship between the bank and its customers and apply the knowledge and understanding when dealing with customers during their day-to-day relationships. It will also help the bank customer to understand the approach their bank may be taking in discussions they are having with the bank.
"synopsis" may belong to another edition of this title.
Graham Roberts is a Professorial Fellow at Queen Mary, University of London and a Senior Teaching Fellow at University College London.
"About this title" may belong to another edition of this title.
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Paperback. Condition: Very Good. Law Relating to Financial Services This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9781906403263
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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9781906403263
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