Knowledge and expertise are highly valued in today's business world. These values are introduced at an early age by our education system, and at work, we are assessed based on what we know, on having the answers and solutions. Our need for certainty, to know what's going on, to have all the answers, exerts strong pressure in our lives. This award-winning book offers an alternative, contrarian approach to dealing with such pressures―and to embrace "not knowing" rather than fearing it. The authors argue it is by "not knowing" that we in fact develop an exploratory mindset, and we discover, engage and create new ways to deal with business and management problems and issues. The book is supported by stories of individuals and the positive change they made in their lives through "not knowing." Solving new problems with old ways of thinking are no longer useful in the new world.
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Steven D'Souza is an associate fellow at Said Business School, University of Oxford, author of Brilliant Networking (Prentice Hall), and co-author of Made in Britain. He is also the director of Deeper Learning Ltd.
Diana Renner is a leadership educator and award-winning author. As the director and co-founder of the Uncharted Leadership Institute, she helps individuals and organizations navigate uncertainty and make progress on complex challenges. Diana is an adjunct lecturer at Monash University and Adelaide University, and an associate with Melbourne Business School in Australia. She was also guest faculty at University of Texas, Austin and Harvard University Kennedy School of Government. Diana's first book, Not Knowing: the art of turning uncertainty into opportunity co-authored with D'Souza, won Chartered Management Institute's 2015 Management Book of the Year Award in the UK, and has been translated in ten languages. Her second book, also with D'Souza, Not Doing: the art of effortless action was published in March 2018.
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