Bad Behavior, People Problems and Sticky Situations: A Toolbook for Managers and Team Leaders - Softcover

Ward, Gregg

9781931957021: Bad Behavior, People Problems and Sticky Situations: A Toolbook for Managers and Team Leaders

Softcover

ISBN 10: 1931957029 ISBN 13: 9781931957021

Publisher: Winding Creek Press, 2002

View all copies of this ISBN edition

0 Used

2 New

From US$ 20.61

Bad Behavior, People Problems and Sticky Situations is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move foward with confidence.

The first four chapters are practical "primers" on managing people, harassment, diversity and leadership- all written in Gregg Ward's engaging, information and personable style. Then, he introduces a raft of simple, down-to-earth, time-tested tools, many of which can be learned in less than five minutes. The rest of the book is packed with "real-life" case studies- all based on Ward's nearly 20 years of professional experience working with business, government and non-profit organizations.

"synopsis" may belong to another edition of this title.

About the Author

Gregg Ward is President and Co-founder of Orlando-Ward & Associates, Inc. and an expert consultant, trainer, facilitator, mediator, commentator and advisor on diversity, harassment, leadership, change and teamwork for major corporations, universities and government agencies.

"About this title" may belong to another edition of this title.