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Synopsis
This highly focused book approaches quality specifically in the context of project management. It goes beyond the usual descriptions and advice for manufactured or intellectual-type products to give project managers a framework of deliberate steps to take in managing quality for the benefit of project outcomes. The book presents tools and techniques that implement the general methods defined in A Guide to the Project Management Body of Knowledge Third Edition (PMBOK®) published by the Project Management Institute (PMI®), and augments those methods with more detailed, hands-on procedures that have been proven through actual practice.
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About the Author
Kenneth H. Rose, PMP, MBA, has more than 35 years of hands-on experience in high technology development and project management and in the development and implementation of quality improvement programs, innovative performance measurement procedures and strategic plans. He is also an experienced trainer in project management, organizational development and leadership. Mr. Rose is an active member of Project Management Institute and serves as book review editor of Project Management Journal. He is also a senior member of the American Society for Quality, an ASQ Certified Quality Manager and a life member of the National Defense Industrial Association where he served as past chairman of the robotics division.
From the Inside Flap
Key Features:
-Provides project managers an explicit step-by-step quality management process, with a set of tools organized and explained according to their application within this process, that can be immediately applied in any project context
-Introduces The Wheel of Quality that codifies in one complete image the contributing elements of contemporary quality management
-Features a coherent set of quality tools, introduced sequentially and explained in terms of their use in project quality management
-Establishes a new quality tool The Pillar Chart that provides a needed capability to identify root causes of undesirable effects
-Includes practical exercises relevant to many project domains to help readers simulate the tools and techniques of this project quality management process before applying it to their own project work
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Project Quality Management : Why, What and How
Published by
Ross Publishing, Incorporated, J., 2005
ISBN 10: 1932159487
ISBN 13: 9781932159486
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