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Synopsis
No one is born with perfect communication skills. This practical guide offers a rare balance of wisdom and humor; unlike more complicated and theoretical books on assertion, communication, and conflict resolution, the principles are easy to apply, and are useful for all ages. Discover the ways in which experiences from the past, such as hurt, anger, and bitterness affect how you communicate today. Incorporate three simple words into your life-honest, direct, respectful-and change the way you communicate.
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About the Author
Dennis D. Adams is a Licensed Marriage and Family Therapist, and is an ombudsman for a major health organization. He is a highly sought-after seminar and workshop speaker. He holds a degree in Communication/Theology from Biola University and earned a Master's Degree, with honors, in Counseling Psychology from Saint Mary's College in Moraga, California. not applicable
Review
“Dennis Adams has captured the essence of management and interpersonal relationships...”
Jack Horn, CEO/Executive Director, Partnership HealthPlan of California
“...Honest, Direct, and Respectful terminology has led to new levels of trust within our team and to improved satisfaction for our customers.”
Greg Christian, Operations Support Leader, Kaiser Permanente
“Dennis Adams' approach to communication style is promising, personal and productive... It is a map for improved interpersonal skills that go beyond simple communication.”
Robert L. Docter, Ph.D., California State University, Northridge
“...Honest, Direct, Respectful is a ‘must have' for any business leader.”
John Guyer, President & CEO, Nexsys
"About this title" may belong to another edition of this title.
- PublisherVMI Publishers
- Publication date2007
- ISBN 10 193320429X
- ISBN 13 9781933204291
- BindingPaperback
- LanguageEnglish
- Number of pages101
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