When most people talk about mentoring, they think of introducing people to one another for mutual benefits from knowing each other. In the workplace, as well as in schools and churches, younger people are training their older colleagues about the technical landscape. Younger employees coach senior executives, thus seniors can learn much from juniors. Therefore, Reverse Mentoring is most effective when senior mentors are teachable and humble about the process.
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JIM TOWNS is a Regents Professor of Communication Studies at Stephen F. Austin State University.
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