Inscrutable Principles: Beyond The Best Business School - Softcover

Goyal, Dinesh Kumar

Softcover

ISBN 10: 194742940X ISBN 13: 9781947429406

Publisher: Notion Press, Inc., 2017

Synopsis

There was a time when customer played a very minor role in your business affairs. He had no choice but to except whatever was offered to him. Now he has choice. He no more faces the ‘Hobsons Choice’. He ‘rules the roost’. He plays main role in your business affairs. Mind it! Your entire future is now controlled by him. Moreover you have to treat your employees the way you want your customers to be treated by them. Customer’s expectations can be exceeded only if you exceed the expectations of your employees. Poorly employed people serve the customers just as poorly

Edition details

• Publisher: Notion Press, Inc.
• Publication date: 2017
• Language: English
• ISBN 10: 194742940X
• ISBN 13: 9781947429406
• Binding: Paperback
• Number of pages: 102