Items related to Objectif client: Les 7 clés d'une expérience client...
Synopsis
Today it is no longer up to companies to define what customers want it is the customers themselves who decide To face this new situation and take a step ahead of their competitors organizations need to rethink the way they do business from the perspective of customers.This evolution which disrupts the traditional business models of B2B and B2C marks advent of a new era in which customers take control of the relationship the Me2B. From now on they are the ones who indicate what products and services they expect the way in which interactions take place and the price they are willing to pay Based on case studies that illustrate best practices Zappos Amazon vente privee etc. but also bad experiences Bill Price and David Jaffe explain how to achieve a successful Me2B experience. an original methodology focused on satisfying seven basic customer needs . Likely to be implemented by any organization this method describes both the obstacles to overcome and the principles to apply to build a relationship of excellence and therefore lasting with your customers.
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Objectif client: Les 7 clàs d'une expà rience client rà ussie
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR014060457
Quantity: 1 available
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Objectif Client : Les 7 Clés D'une Expérience Client Réussie
Seller: RECYCLIVRE, Paris, France
Seller rating 5 out of 5 stars
Condition: Très bon. Merci, votre achat aide à financer des programmes de lutte contre l'illettrisme. Seller Inventory # 7854202410282GAP12744066362
Quantity: 1 available
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Objectif client : Les 7 clés d'une expérience client réussie
Seller: medimops, Berlin, Germany
Seller rating 5 out of 5 stars
Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Seller Inventory # M02744066362-V
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Objectif client
Seller: LiLi - La Liberté des Livres, CANEJAN, France
Seller rating 5 out of 5 stars
Condition: very good. l'article peut presenter de tres legers signes d'usure, petites rayures ou imperfections esthetiques. vendeur professionnel; envoi soigne en 24/48h. Seller Inventory # 2506260004669
Quantity: 1 available