Development and Reporting of Key Performance Indicators (KPI): Applied to a New Development Aircraft ManufacturingProcess - Softcover

Dorstewitz, Andreas

Softcover

ISBN 10: 3639030265 ISBN 13: 9783639030266

Publisher: VDM Verlag, 2008

Synopsis

Today, operating figures not only provide information about the performance of a company,because they rather act as instruments for management, controlling up to motivation. Theytherefore need to be embedded in the company⿿s strategy. Traditional performance measurement systems (PMS), mainly based on financial figures, donot meet the requirements of high performance companies anymore. For the development ofmodern PMS it is essential to define key performance indicators (KPI). They are agreed metricsfrom various domains reflecting the organization⿿s strategy and are key to operationalsuccess. The objective of this diploma thesis is to theoretically develop and empirically applya model that can be used to define KPI. Based on the research of management informationneeds, the model combines two methods: a strategic-driven top-down approach as well as anexperienced-driven bottom-up approach. This leads to a well-balanced selection of KPI and asa second objective, detects potentials in a more efficient way of reporting KPI.

About this title

About the Author

Andreas Dorstewitz was born in Augsburg, Germany, on May 14, 1978. He graduated from the University of Applied Sciences Munich in 2006 with a degree in aeronautical engineering. He works as Performance Manager and Lean Expert in several manufacturing units of Airbus in Hamburg and Toulouse in addition to his Master Course in Composites.

Edition details

• Publisher: VDM Verlag
• Publication date: 2008
• Language: English
• ISBN 10: 3639030265
• ISBN 13: 9783639030266
• Binding: Paperback
• Number of pages: 124