Quantitative Credit Risk Management for Credit Limit Control of Subscribers to Mobile Communication Services - Softcover
Synopsis
Protecting the base of existing customers from churn is a strategic lever for revenue protection of mobile communication service providers. Understanding customers’ sensitivities to changes in billing amounts creates an under-valued opportunity to reduce customer churn for non-payment. Leveraging credit risk techniques from the financial industry, a framework for customer segmentation based on spending behaviour is presented. By significantly improving best-in-class credit risk models, more refined credit limits can be set and the profitability of customer relationships be maximized.
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Quantitative Credit Risk Management for Credit Limit Control of Subscribers to Mobile Communication Services,
Published by
Verlag Dr. Kovac, Hamburg, 2014
ISBN 10: 3830071957
ISBN 13: 9783830071952
New
Softcover
First Edition
Seller: Verlag Dr. Kovac GmbH, Hamburg, Germany
Seller rating 5 out of 5 stars
Softcover. Condition: neu. 1. Auflage. Schriften zum Mobile Commerce und zur Mobilkommunikation, Band 4 190 pages. Protecting the base of existing customers from churn is a strategic lever for revenue protection of mobile communication service providers. Understanding customers" sensitivities to changes in billing amounts creates an under-valued opportunity to reduce customer churn for non-payment. Leveraging credit risk techniques from the financial industry, a framework for customer segmentation based on spending behaviour is presented. By significantly improving best-in-class credit risk models, more refined credit limits can be set and the profitability of customer relationships be maximized. Seller Inventory # x7195
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