Customer Loyalty Risk Measurement for Manufacturing Products: Case Chinese Footwear in Ethiopia

 
9783846505359: Customer Loyalty Risk Measurement for Manufacturing Products: Case Chinese Footwear in Ethiopia
View all copies of this ISBN edition:
 
 

The primary agenda of this book is to introduce new measurement tools- Customer Loyalty Risk Measurement (CLRM), Customer Expectation(CEP) and Customer Perception (CPR) based on six market variables: Brand name, Quality, Price, Design, Durability and Product Origin in related to manufacturing products. The new formula is very simple and easy to apply for any manufacturing companies. Thus, according to the new concept firs we need to calculate the value of Customer Expectation(CEP) and Customer Perception (CPR) so as to get the final results of Customer Loyalty Risk Measurement (CLRM). Therefore, after we find the result of CEP and CPR using the those six key variables, we need to give description for each values. Thus, after we find the value of CEP and CPR and if Customer Expectation – Customer Perception = Positive number, it means Customers are Dissatisfied. If the result is Zero, it means customers are Satisfied and if the result is Negative, this means customers are Highly Satisfied or Delighted. Based on this concepts in the book you will find calculations relating Chinese footwear products in Ethiopia market how the customers react on it from the loyalty perspectives.

"synopsis" may belong to another edition of this title.

About the Author:

ASFAW YILMA DEMISSE: born in May 05, 1973 in Ethiopia. He studied in Ethiopia and China in various disciplins. He was among few outstanding students. He has MBA degree and now studying his PhD. He published more than 8 research articles in different international conferences. Also he wrote this wonderful research based book on marketing.

"About this title" may belong to another edition of this title.

Buy New View Book
List Price: US$ 67.00
US$ 47.33

Convert Currency

Shipping: US$ 8.06
From United Kingdom to U.S.A.

Destination, Rates & Speeds

Add to Basket

Top Search Results from the AbeBooks Marketplace

1.

Asfaw Yilma Demisse (author)
Published by LAP Lambert Academic Publishing 2011-09-27 (2011)
ISBN 10: 3846505358 ISBN 13: 9783846505359
New paperback Quantity Available: > 20
Seller:
Blackwell's
(Oxford, OX, United Kingdom)
Rating
[?]

Book Description LAP Lambert Academic Publishing 2011-09-27, 2011. paperback. Condition: New. Seller Inventory # 9783846505359

More information about this seller | Contact this seller

Buy New
US$ 47.33
Convert Currency

Add to Basket

Shipping: US$ 8.06
From United Kingdom to U.S.A.
Destination, Rates & Speeds

2.

Demisse, Asfaw Yilma
ISBN 10: 3846505358 ISBN 13: 9783846505359
New Quantity Available: 1
Seller:
Rating
[?]

Book Description Condition: New. Publisher/Verlag: LAP Lambert Academic Publishing | Case Chinese Footwear in Ethiopia | The primary agenda of this book is to introduce new measurement tools- Customer Loyalty Risk Measurement (CLRM), Customer Expectation(CEP) and Customer Perception (CPR) based on six market variables: Brand name, Quality, Price, Design, Durability and Product Origin in related to manufacturing products. The new formula is very simple and easy to apply for any manufacturing companies. Thus, according to the new concept firs we need to calculate the value of Customer Expectation(CEP) and Customer Perception (CPR) so as to get the final results of Customer Loyalty Risk Measurement (CLRM). Therefore, after we find the result of CEP and CPR using the those six key variables, we need to give description for each values. Thus, after we find the value of CEP and CPR and if Customer Expectation Customer Perception = Positive number, it means Customers are Dissatisfied. If the result is Zero, it means customers are Satisfied and if the result is Negative, this means customers are Highly Satisfied or Delighted. Based on this concepts in the book you will find calculations relating Chinese footwear products in Ethiopia market how the customers react on it from the loyalty perspectives. | Format: Paperback | Language/Sprache: english | 88 pp. Seller Inventory # K9783846505359

More information about this seller | Contact this seller

Buy New
US$ 54.47
Convert Currency

Add to Basket

Shipping: US$ 3.53
From Germany to U.S.A.
Destination, Rates & Speeds

3.

Asfaw Yilma Demisse
Published by LAP Lambert Academic Publishing (2011)
ISBN 10: 3846505358 ISBN 13: 9783846505359
New Quantity Available: > 20
Print on Demand
Seller:
Pbshop
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description LAP Lambert Academic Publishing, 2011. PAP. Condition: New. New Book. Shipped from US within 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # IQ-9783846505359

More information about this seller | Contact this seller

Buy New
US$ 63.29
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

4.

Demisse, Asfaw Yilma
Published by LAP Lambert Academic Publishing (2016)
ISBN 10: 3846505358 ISBN 13: 9783846505359
New Paperback Quantity Available: 1
Print on Demand
Seller:
Ria Christie Collections
(Uxbridge, United Kingdom)
Rating
[?]

Book Description LAP Lambert Academic Publishing, 2016. Paperback. Condition: New. PRINT ON DEMAND Book; New; Publication Year 2016; Not Signed; Fast Shipping from the UK. No. book. Seller Inventory # ria9783846505359_lsuk

More information about this seller | Contact this seller

Buy New
US$ 62.70
Convert Currency

Add to Basket

Shipping: US$ 5.18
From United Kingdom to U.S.A.
Destination, Rates & Speeds

5.

Asfaw Yilma Demisse
Published by LAP Lambert Academic Publishing (2011)
ISBN 10: 3846505358 ISBN 13: 9783846505359
New Quantity Available: > 20
Print on Demand
Seller:
Books2Anywhere
(Fairford, GLOS, United Kingdom)
Rating
[?]

Book Description LAP Lambert Academic Publishing, 2011. PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # LQ-9783846505359

More information about this seller | Contact this seller

Buy New
US$ 56.96
Convert Currency

Add to Basket

Shipping: US$ 12.09
From United Kingdom to U.S.A.
Destination, Rates & Speeds

6.

Asfaw Yilma Demisse
Published by LAP Lambert Acad. Publ. Sep 2011 (2011)
ISBN 10: 3846505358 ISBN 13: 9783846505359
New Taschenbuch Quantity Available: 1
Seller:
Rheinberg-Buch
(Bergisch Gladbach, Germany)
Rating
[?]

Book Description LAP Lambert Acad. Publ. Sep 2011, 2011. Taschenbuch. Condition: Neu. Neuware - The primary agenda of this book is to introduce new measurement tools- Customer Loyalty Risk Measurement (CLRM), Customer Expectation(CEP) and Customer Perception (CPR) based on six market variables: Brand name, Quality, Price, Design, Durability and Product Origin in related to manufacturing products. The new formula is very simple and easy to apply for any manufacturing companies. Thus, according to the new concept firs we need to calculate the value of Customer Expectation(CEP) and Customer Perception (CPR) so as to get the final results of Customer Loyalty Risk Measurement (CLRM). Therefore, after we find the result of CEP and CPR using the those six key variables, we need to give description for each values. Thus, after we find the value of CEP and CPR and if Customer Expectation Customer Perception = Positive number, it means Customers are Dissatisfied. If the result is Zero, it means customers are Satisfied and if the result is Negative, this means customers are Highly Satisfied or Delighted. Based on this concepts in the book you will find calculations relating Chinese footwear products in Ethiopia market how the customers react on it from the loyalty perspectives. 88 pp. Englisch. Seller Inventory # 9783846505359

More information about this seller | Contact this seller

Buy New
US$ 59.51
Convert Currency

Add to Basket

Shipping: US$ 20.34
From Germany to U.S.A.
Destination, Rates & Speeds

7.

Asfaw Yilma Demisse
Published by LAP Lambert Acad. Publ. Sep 2011 (2011)
ISBN 10: 3846505358 ISBN 13: 9783846505359
New Taschenbuch Quantity Available: 1
Seller:
BuchWeltWeit Inh. Ludwig Meier e.K.
(Bergisch Gladbach, Germany)
Rating
[?]

Book Description LAP Lambert Acad. Publ. Sep 2011, 2011. Taschenbuch. Condition: Neu. Neuware - The primary agenda of this book is to introduce new measurement tools- Customer Loyalty Risk Measurement (CLRM), Customer Expectation(CEP) and Customer Perception (CPR) based on six market variables: Brand name, Quality, Price, Design, Durability and Product Origin in related to manufacturing products. The new formula is very simple and easy to apply for any manufacturing companies. Thus, according to the new concept firs we need to calculate the value of Customer Expectation(CEP) and Customer Perception (CPR) so as to get the final results of Customer Loyalty Risk Measurement (CLRM). Therefore, after we find the result of CEP and CPR using the those six key variables, we need to give description for each values. Thus, after we find the value of CEP and CPR and if Customer Expectation Customer Perception = Positive number, it means Customers are Dissatisfied. If the result is Zero, it means customers are Satisfied and if the result is Negative, this means customers are Highly Satisfied or Delighted. Based on this concepts in the book you will find calculations relating Chinese footwear products in Ethiopia market how the customers react on it from the loyalty perspectives. 88 pp. Englisch. Seller Inventory # 9783846505359

More information about this seller | Contact this seller

Buy New
US$ 59.51
Convert Currency

Add to Basket

Shipping: US$ 20.34
From Germany to U.S.A.
Destination, Rates & Speeds

8.

Asfaw Yilma Demisse
ISBN 10: 3846505358 ISBN 13: 9783846505359
New Quantity Available: 5
Seller:
ReadWhiz
(Portland, OR, U.S.A.)
Rating
[?]

Book Description Condition: New. Seller Inventory # ria9783846505359_ing

More information about this seller | Contact this seller

Buy New
US$ 83.29
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

9.

Demisse, Asfaw Yilma
Published by LAP LAMBERT Academic Publishing (2011)
ISBN 10: 3846505358 ISBN 13: 9783846505359
New Paperback Quantity Available: 10
Print on Demand
Seller:
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description LAP LAMBERT Academic Publishing, 2011. Paperback. Condition: New. This item is printed on demand. Seller Inventory # INGM9783846505359

More information about this seller | Contact this seller

Buy New
US$ 80.10
Convert Currency

Add to Basket

Shipping: US$ 4.99
Within U.S.A.
Destination, Rates & Speeds

10.

Asfaw Yilma Demisse
Published by LAP Lambert Academic Publishing, Germany (2011)
ISBN 10: 3846505358 ISBN 13: 9783846505359
New Paperback Quantity Available: 1
Seller:
The Book Depository EURO
(London, United Kingdom)
Rating
[?]

Book Description LAP Lambert Academic Publishing, Germany, 2011. Paperback. Condition: New. Language: English . Brand New Book. The primary agenda of this book is to introduce new measurement tools- Customer Loyalty Risk Measurement (CLRM), Customer Expectation(CEP) and Customer Perception (CPR) based on six market variables: Brand name, Quality, Price, Design, Durability and Product Origin in related to manufacturing products. The new formula is very simple and easy to apply for any manufacturing companies. Thus, according to the new concept firs we need to calculate the value of Customer Expectation(CEP) and Customer Perception (CPR) so as to get the final results of Customer Loyalty Risk Measurement (CLRM). Therefore, after we find the result of CEP and CPR using the those six key variables, we need to give description for each values. Thus, after we find the value of CEP and CPR and if Customer Expectation - Customer Perception = Positive number, it means Customers are Dissatisfied. If the result is Zero, it means customers are Satisfied and if the result is Negative, this means customers are Highly Satisfied or Delighted. Based on this concepts in the book you will find calculations relating Chinese footwear products in Ethiopia market how the customers react on it from the loyalty perspectives. Seller Inventory # KNV9783846505359

More information about this seller | Contact this seller

Buy New
US$ 89.24
Convert Currency

Add to Basket

Shipping: US$ 4.02
From United Kingdom to U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book