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Factors affecting quality of services and customer satisfaction in air - Softcover

 
9786139455591: Factors affecting quality of services and customer satisfaction in air
  • PublisherLAP LAMBERT Academic Publishing
  • Publication date2019
  • ISBN 10 6139455596
  • ISBN 13 9786139455591
  • BindingPaperback
  • LanguageEnglish
  • Number of pages84

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Alfred Nchimbi
ISBN 10: 6139455596 ISBN 13: 9786139455591
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The airline industry sector has become the most important segment in the economic development of a nation. It plays a vital role in moving people or products from one place to another, be it domestic or international, especially when the distances involved are far. Many airlines industry was the premier airline, which offered low tariff to the domestic as well as international destinations and created a new landmark. Now, ordinary citizens easily access the aviation service from their country air terminals. In a highly competitive environment the provision of high quality services to passengers is the core competitive advantage for an airline's profitability and sustained growth. In the past decade, as the air transportation market has become even more challenging, many airlines have turned to focus on airline service quality to increase service satisfaction. Service quality conditions influences a firms competitive advantage by retaining customer and with this comes market share. 84 pp. Englisch. Seller Inventory # 9786139455591

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Alfred Nchimbi
Published by LAP LAMBERT Academic Publishing, 2019
ISBN 10: 6139455596 ISBN 13: 9786139455591
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Condition: Sehr gut. Zustand: Sehr gut - Gepflegter, sauberer Zustand. | Seiten: 84 | Sprache: Englisch | Produktart: Bücher. Seller Inventory # 34299835/2

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Alfred Nchimbi
Published by LAP LAMBERT Academic Publishing, 2019
ISBN 10: 6139455596 ISBN 13: 9786139455591
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Condition: Hervorragend. Zustand: Hervorragend | Seiten: 84 | Sprache: Englisch | Produktart: Bücher. Seller Inventory # 34299835/1

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Alfred Nchimbi
Published by LAP LAMBERT Academic Publishing, 2019
ISBN 10: 6139455596 ISBN 13: 9786139455591
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The airline industry sector has become the most important segment in the economic development of a nation. It plays a vital role in moving people or products from one place to another, be it domestic or international, especially when the distances involved are far. Many airlines industry was the premier airline, which offered low tariff to the domestic as well as international destinations and created a new landmark. Now, ordinary citizens easily access the aviation service from their country air terminals. In a highly competitive environment the provision of high quality services to passengers is the core competitive advantage for an airline's profitability and sustained growth. In the past decade, as the air transportation market has become even more challenging, many airlines have turned to focus on airline service quality to increase service satisfaction. Service quality conditions influences a firms competitive advantage by retaining customer and with this comes market share. Seller Inventory # 9786139455591

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Alfred Nchimbi
Published by LAP LAMBERT Academic Publishing, 2019
ISBN 10: 6139455596 ISBN 13: 9786139455591
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Nchimbi AlfredAlfred Charles Nchimbi,MBA:Transport and Logistics Management at The Open University of Tanzania, Dar Es Salaam.The airline industry sector has become the most important segment in the economic development of a nati. Seller Inventory # 385859191

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