Effect of Knowledge Management on Organizational Performance - Softcover

Ilahi, Saud; Otaif, Abdullah Ahmad

 
9786200483065: Effect of Knowledge Management on Organizational Performance
Softcover
ISBN 10: 620048306X ISBN 13: 9786200483065
Publisher: LAP LAMBERT Academic Publishing, 2019

Synopsis

Knowledge Management is a complex process with many challenging aspects and potentially unforeseen outcomes.Organizations are realizing that knowledge management (KM) is a valuable instrument in improving performance. Through the connection of people, processes, and technology, knowledge management focuses on leveraging corporate knowledge and operations. This research is an exploratory one, based on a survey of 120 employees working in the banking sector in Jazan, KSA. The participation rate is 100 percent. This study investigates the functionalities under the purview of KM that support different sets of banking operations. In this study, through a suggested model the researchers discuss how knowledge creation, knowledge sharing, and knowledge acquisition integration can enhance the competitive edge and operations quality of these institutions in KSA. This study hopes to contribute to the discussion of KM concepts in the services sector in general, and the banking sector in particular.

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Publisher
LAP LAMBERT Academic Publishing
Publication date
2019
Language
English
ISBN 10 
620048306X
ISBN 13 
9786200483065
Binding
Paperback
Number of pages
80