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Paperback. Pub 2015-10-01 292 Chinese Science Press book by a limited liability company for the service quality management theory and methods of carding. the system introduces the service quality management theory and methods. and explains Related academic research application service quality management theory and methods to carry out the. On this basis. focusing on the real-time online customer service this emerging service models. including instant messaging and real-time online customer service typical industry applications. Finally. the application of relevant theories and methods of e-commerce logistics services 12306 Internet ticket booking service. Dangdang electronic business platform service to evaluate the situation.
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Theory and Application of real-time online customer service(Chinese Edition)
Seller: liu xing, Nanjing, JS, China
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paperback. Condition: New. Paperback. Pub Date: 2015-10-01 Pages: 292 Language: Chinese Publisher: Science Press book by a limited liability company for the service quality management theory and methods of carding. the system introduces the service quality management theory and methods. and explains Related academic research application service quality management theory and methods to carry out the. On this basis. focusing on the real-time online customer service this emerging service models. including instant messagin. Seller Inventory # CW016407
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