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Hotel room service details and operating procedures manual - graphic version(Chinese Edition) - Softcover
- PublisherPeople's Posts and Telecommunications Press
- Publication date2000
- ISBN 10 7115298777
- ISBN 13 9787115298775
- BindingPaperback
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Hotel room service details and operating procedures manual (Illustrated Edition)(Chinese Edition)
Published by
People's Posts and Telecommunications Press
(2000)
ISBN 10: 7115298777
ISBN 13: 9787115298775
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paperback
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Book Description paperback. Condition: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Pub Date: 2013 Pages: 195 Publisher: People's Posts and Telecommunications Press quality room service for guests to create a safe and satisfactory accommodation. Hotel Room Service details and operating procedures manual (graphic) from the the rooms overall cognitive. cleaning services. the customer service. the public areas of service. linen room service. laundry service. room cost management. in-room safety management. room service the English nine angles. all to explain the specific implementation details to improve the service level of the hotel rooms. The book is suitable for hotel management. service personnel and hotel training reference reading. Contents: Chapter star hotel rooms overall cognitive Section 1 national rating rooms. Star Hotel Rooms area claimed two room bathroom requirements Room facilities require four rooms and service requirements bed with cotton fabric requirements six. laundry service requirements of Section II star hotel rooms. departmental responsibilities. Rooms Division departments organizational structure. Room service center duties. floors Service duties. the public areas at the job responsibilities Five Rooms Division Manager Responsibilities linen room duties VI the laundry duties Section 3 star hotel Responsibilities I. star hotel sector jobs set two star hotel three star hotel Floor Supervisor post Responsibility 4 Star Hotel Room Service Center Supervisor Responsibilities five-star hotel's public areas competent job responsibilities and six star hotel laundry competent job responsibilities seven star hotel linen room competent job responsibilities eight-star hotel room service the center the foreman job responsibilities nine star hotel floors foreman Responsibilities X. star hotel laundry foreman job responsibilities and 11. 12-star hotel linen room foreman Responsibilities star hotel public areas foreman Responsibilities XIII Star class hotel daily necessities administrator Responsibilities XIV. the 15th star hotel safety inspectors Responsibilities star hotel room attendant responsibilities XVI star hotel linen transceiver member Responsibilities 17 star hotel linen washing staff job responsibilities and 18 star hotel drying ironing workers Responsibilities 19. 20-star hotel workers sewing job responsibilities star hotel dry cleaning workers Responsibilities twenty-one star hotel washing workers Responsibilities twenty-two star hotel ironing workers Responsibilities twenty-three star hotel guest laundry transceiver member responsibilities twenty-four star hotel public areas inspection staff responsibilities twenty-five star hotel public areas cleaners Responsibilities XVI green member of the public areas the Responsibilities Section IV-star hotel star hotel rooms Public information graphical symbols a new standard in the hotel's public information graphical symbols II star hotel Common Public information graphical symbols Room Section I of the cleaning service details and operating procedures to enter the room service node controls a live rooms into two. non-living room entry. Do Not Disturb room treatment. special beds bed service node response to Section II withdrawal control withdrawal bed operation. the special circumstances of the withdrawal of bed processing turndown service 4. Chinese. Western-style bed making the third room cleaning node controls a go room cleaning two. living room cleaning three. availability sweeping four maintenance room cleanup five disabled rooms swept six. honeymoon room cleaning seven. VIP cleaning eight rooms bathroom cleaning nine rooms in section IV of the dusting job housekeeping finishing checks. rooms five checks two room door area check. rooms bedroom to check four clean room bathroom check Section V Room plan health management. individual plans health. Rooms cycle. seasonal or annual clean-up. plan health inspection records Chapter Room of pass. Seller Inventory # NE056984
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