Items related to Customer Relationship Management Theory and Applications(Chi...

Customer Relationship Management Theory and Applications(Chinese Edition) - Softcover

LUAN GANG BIAN

 
9787115393432: Customer Relationship Management Theory and Applications(Chinese Edition)

Synopsis

Pub 2015-8-3 222 People Post Press book XTools customer relationship management software platforms. operating on three levels from the basic theory of customer relationship management. related technology. software and basic theory practices were systematically introduced. This book uses the theory and method of combining software operating on a structure. based on elaborate customer relationship management theory. describes the use method XTools software each function. The book is divided into 10 chapters. focuses on the basic concepts of customer relationship management; the theoretical basis of customer relationship management; technical foundation of customer relationship management; customer identification. selection and development strategy; customer information management. customer classification and management. custo...

"synopsis" may belong to another edition of this title.