Items related to 打开星星的光芒
Synopsis
*《泰晤士报》年度畅销书*《超级时间整理术》《卓越行动力》等畅销书作者教你如何在客户情感账户中存钱的 同时精准服务* 丽思卡尔顿酒店、美国AT&T、Facebook的生存逻辑* 体验经济下，每一个行业每一个人都应该具备服务之星的精神* 本书不适合“没有投诉就是好”的止步不前者，只适合随时随刻抱有危机感的上进者* 7个角度54个诀窍，不花大钱就可以得到重复订单和口碑推荐
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The art of service to create a surprising continuous five-star Service (third edition)(Chinese Edition)
ISBN 10: 7115456836
ISBN 13: 9787115456830
New
paperback
Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: New. Paperback. Pub Date: 2017-05-01 Pages: $number Language: Chinese Publisher: People's post and telecommunications publishing house ignores service details. interacts with customers. complains about unreasonable methods. and high rate of customer churn . If you and your organization are always faced with this problem. it is time to learn five-star . In order to avoid your customers being robbed by rivals. Seller Inventory # DP019620