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正版授权 Seller : Bonrise加微信[soweinc]每天分享好书,邀你加入国际（来自北美 澳洲 日本 南亚 欧洲...的精英书友）微信群学习交流.微信好友购书价格5-9个折扣.《让客户惊叹！你的服务将超乎想象（第5版）（修订版）》([美]Performance Research Associates，Inc.（绩效研究协会有限公司）)作者:Performance Research Associates Inc. 刘艳霞出版社:电子工业出版社装订方式:平装版次:第5版开本:16开出版时间:2017-10-01用纸:胶版纸页数:244语种:中文丛书名:类目:管理|商务实务
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- Publisher电子工业出版社
- Publication date2017
- ISBN 10 7121302691
- ISBN 13 9787121302695
- BindingPaperback
- LanguageChinese
- Edition number1
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Let the customer wonder!Your service will be beyond imagination (fifth edition) (revised edition)(Chinese Edition)
ISBN 10: 7121302691
ISBN 13: 9787121302695
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paperback
Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: New. Paperback. Pub Date: 2017-10-01 Pages: 244 Language: Chinese Publisher: electronic industry press book is an essential customer service customer service staff bible. published in the U.S. constantly revised in 20 years. become a classic. summed up the essence in the field of customer service in 20 years.The book contains all kinds of practical strategy for customer service. Seller Inventory # NI030169
Quantity: 5 available