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正版授权 Seller : Bonrise 加微信[soweinc]每天分享好书,邀你加入国际微信群学习交流.微信好友低至5-9折的优惠 .书名:客户关系管理理论与实务简介:作者:徐伟 主编出版社:北京大学出版社出版时间:2014年05月装订方式:平装分类:教材|研究生/本科/专科教材|经济管理类
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Customer relationship management theory and practice(Chinese Edition)
Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: New. Paperback. Pub Date :2014-06-01 Pages: 264 Publisher: University Press of customer relationship management theory and practice. according to the latest syllabus preparation. follow courseware reform trends. and strive to achieve theory with practice. focusing on practical. easy to understand introduction to related content. The book has ten chapters. the main contents include the basic principles of customer relationship management. customer analysis. customer relations. customer relationship. Seller Inventory # BX042874