Items related to Hotel English Reading & Knowledge

Hotel English Reading & Knowledge - Softcover

Wang Xiangning

 
9787301257555: Hotel English Reading & Knowledge

Synopsis

Hotel English Reading & Knowledge contains intruduction about hotel industry and hotel operation. The former part generally introduces the hotel industry, professional characteristics, classification, distinctive hotels, hotel grading, renowned hotel groups, schools of hotel administration, etiquette and service, trend of development, etc. The latter tells hotel operation such as antechamber, guest room, catering, recreation, recruitment and training, marketing, security, dealing with complaint, etc.

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