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National Logistics Logistics Customer Relationship Management application-oriented professional Twelfth Five Year Plan series of textbooks(Chinese Edition) - Softcover

TIAN XUE

 
9787504747730: National Logistics Logistics Customer Relationship Management application-oriented professional Twelfth Five Year Plan series of textbooks(Chinese Edition)

Synopsis

Paperback. Pub Date :2013-09-01 264 Chinese China Fortune Press. National Logistics Logistics Customer Relationship Management application-oriented professional Twelfth Five Year Plan textbook series Introduction to logistics. including customer relationship management. logistics Customer Relationship Management Overview. relationship marketing. customer satisfaction and customer loyalty. customer lifetime and customer value. customer complaints logistics management. data mining and its applications. data warehouse and its applications. logistics management and other customer service center. National Logistics Logistics Customer Relationship Management application-oriented professional Twelfth Five Year Plan textbook series Each chapter is arranged cited cases. as this chapter introduction. hoping to arouse students' thinking and interest. In each...

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