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Book Description paperback. Condition: New. Language:Chinese.Paperback. Pages Number: 115 Publisher: China Standard Press Pub. Date :2010-12-01. financial service quality management edited by the process. the use of financial services companies operating instance. effective use of quality of methodology. access to a large number of success stories. After hours of experience. more and more to strengthen the financial services industry has shown excellence in quality management guidance. Contents: Foreword Introduction Chinese version of. Seller Inventory # F40684