Difficult Conversations (The 10th-anniversary Edition) (Chinese Edition) - Softcover

Douglas Stone; Bruce Patton; Sheila Heen

4.07

17,691 ratings by Goodreads

9787507423587: Difficult Conversations (The 10th-anniversary Edition) (Chinese Edition)

Softcover

ISBN 10: 7507423581 ISBN 13: 9787507423587

Publisher: China City Press, 2011

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Difficult Conversations (the 10th-anniversary edition) : The 10th-anniversary edition of the New York Times business bestseller-now updated with ""Answers to Ten Questions People Ask"". We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Harvard Negotiation Project, with their study lasting for 15 years as well as numerous professional consulting, provides a step-by-step approach to having those tough conversations with less stress and more success.

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