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Hotel Front Office Service and Management (Second Edition) ( five national planning vocational education materials. advanced vocational school of tourism professionals textbook)(Chinese Edition) - Softcover
Language:Chinese.Paperback. Pub Date: 2015-6-1 Pages: 191 Publisher: China Light Industry Press This textbook is the second five national planning textbook vocational education. based on the basis of the first edition has been revised to arrival Hotel before booking. to reach the registered hotel stay. guests related store room service until check out this series of work content and procedures as the main line. the use of project-oriented. task-driven modular structure to write. is the course content and professional positions I want to adapt the actual work process. This material includes an overview of the front office. concierge services. room reservation. reception service. information service. a business center and switchboard services. lobby guest relationship management. human resources management Front Office eight projects. This material is suitable for vocational t...
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- PublisherChina Light Industry Press
- Publication date2015
- ISBN 10 7518404524
- ISBN 13 9787518404520
- BindingPaperback
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Hotel Front Office Service and Management (Second Edition) ( five national planning vocational education materials. advanced vocational school of tourism professionals textbook)(Chinese Edition)
Published by
China Light Industry Press
(2015)
ISBN 10: 7518404524
ISBN 13: 9787518404520
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paperback
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Book Description paperback. Condition: New. Language:Chinese.Paperback. Pub Date: 2015-6-1 Pages: 191 Publisher: China Light Industry Press This textbook is the second five national planning textbook vocational education. based on the basis of the first edition has been revised to arrival Hotel before booking. to reach the registered hotel stay. guests related store room service until check out this series of work content and procedures as the main line. the use of project-oriented. task-driven modular structure to write. is the course. Seller Inventory # CY012091
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