本教材立足于服务外包流程管理与在各行业实际运用情况与趋势编写,附有实际案例与分析及编者分析,起提示参考作用。教材共分五章,第一章概述流程外包,第二章介绍流程外包管理,第三章介绍我国业务流程外包管理主流业务与案例分析,第四章介绍我国知识流程外包管理主流业务与案例分析,第五章介绍服务外包发展新趋势下的流程外包新业务。在第五章中,对服务外包产业中市场潜力大,产业关联及扩散效应显著,服务外包流程服务中的云平台服务、基于云计算、大数据、物联网、人工智能、3D打印等以及在互联网技术进行的研发、生产流程设计、管理与服务的智能产业服务等未来流程服务的重点业务进行了较为详细的展望性与案例说明介绍。
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Seller: liu xing, Nanjing, JS, China
paperback. Condition: New. Language:Chinese.Paperback. Pub Date: 2017-07-01 Publisher: South China University of Science and Technology Press This textbook is based on the service outsourcing process management and in the actual use of the industry and the trend of the compilation. with the actual case and analysis and the editor's analysis. to remind the reference role. The textbook is divided into five chapters. the first chapter outlines the process outsourcing. the second chapter introduces process outsourcing mana. Seller Inventory # DP020083