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Synopsis
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书名：客户服务管理实务(第3版) 经济理论、法规
作者:作者
出版社:北京理工大学出版社
出版时间:2021-01
装帧:平装
开本:16开
页数:252页
字数:302千字
所属分类:经济
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The Practice of Customer Service Management (3rd Edition)(Chinese Edition)
ISBN 10: 7568293408
ISBN 13: 9787568293402
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Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: New. Paperback. Pub Date: 2021-01-01 Pages: 242 Language: Chinese Publisher: Beijing Institute of Technology Press Customer Service Management Practice (3rd Edition) learning content is planned and designed according to customer service career. According to the work content of different career stages. the work items of grass-roots technical positions. middle-level management positions and high-level management positions are set up. The project content includes learning objectives. case introductio. Seller Inventory # NY026876
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