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Educational Service Management - based on the perspective of student satisfaction(Chinese Edition) - Softcover
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Educational Service Management - based on the perspective of student satisfaction(Chinese Edition)
Published by
Intellectual property rights Pub. Date :2008-03-01 version 1, 2000
ISBN 10: 7802470102
ISBN 13: 9787802470101
New
paperback
Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: New. Language:Chinese.Pages Number: 233 Publisher: Intellectual Property Pub. Date :2008-03-01 version 1. With the changes in the educational environment. service management for survival and development of educational institutions have a crucial impact. Depending on the students as customers to provide satisfactory service quality educational institutions to attract and retain students. and an important source of competitive advantage. This book. through empirical studies have shown that significa. Seller Inventory # LO0959