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Service Management and Marketing: Customer Management in Service Competition - Softcover

 
9788126512874: Service Management and Marketing: Customer Management in Service Competition
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  • PublisherWilley India
  • Publication date2007
  • ISBN 10 8126512873
  • ISBN 13 9788126512874
  • BindingPaperback
  • Edition number3
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9780470028629: Service Management and Marketing 3e: Customer Management in Service Competition

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ISBN 10:  0470028629 ISBN 13:  9780470028629
Publisher: John Wiley &Sons, 2007
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ISBN 10: 8126512873 ISBN 13: 9788126512874
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CHRISTIAN GRONROOS
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ISBN 10: 8126512873 ISBN 13: 9788126512874
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