Synopsis
This book provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. It includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research. Table Of Contents Part I: The Concept of Competence Part I: The Concept of Competence Definition of a ``Competency'' Part II: A Competency Dictionary Achievement and Action Managerial Cognitive Part III: Developing a Model Designing Competency Studies Conducting the Behavioral Event Interview Part IV: Findings: Generic Competency Models Helping and Human Service Workers Entrepreneurs Part V: Competency-Based Applications Performance Management Pay Societal Applications Competency-Based Human Resource Management in the Future Bibliography Index
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Competence at Work: Models for Superior Performance
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