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Synopsis
Today, the term “call center” is practically a household name. Chances are that you are holding call center essentials: a practical guide to real-time results because you are managing, training or setting up a call center. This book takes you behind the scenes and helps you make the most out of your investment to build a real-time Profit center. The book is divided in four parts, each with its own unique focus. Part 1 covers the foundation topics like the history, types, definitions, applications and outsourcing options of call center. This part deals with how and why call center are described as learning organizations. It also dwells on important topics like human factors, site selection aspects and career avenues.
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Call Center Essentials
Published by
Atlantic Publishers and Distributors, 2013
ISBN 10: 8126917970
ISBN 13: 9788126917976
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Seller: Majestic Books, Hounslow, United Kingdom
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Condition: New. pp. 248. Seller Inventory # 58121769
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Call Center Essentials
Published by
Atlantic Publishers and Distributors, 2013
ISBN 10: 8126917970
ISBN 13: 9788126917976
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Hardcover
Seller: Books Puddle, New York, NY, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. pp. 248. Seller Inventory # 2650422262
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Call Center Essentials
Published by
Atlantic Publishers and Distributors, 2013
ISBN 10: 8126917970
ISBN 13: 9788126917976
New
Hardcover
Seller: Biblios, Frankfurt am main, HESSE, Germany
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Condition: New. pp. 248. Seller Inventory # 1850422268
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Call Center Essentials A Practical Guide To Real Time Results
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Hardcover. Condition: New. ISBN:9788126917976,248pp. Seller Inventory # 2471814
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Call Center Essentials A Practical Guide to Realtime Results
Published by
Atlantic Publishers & Distributors Pvt Ltd, 2013
ISBN 10: 8126917970
ISBN 13: 9788126917976
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Call Center Essentials: A Practical Guide To Real-Time Results
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Hardcover. Condition: New Books. Brand New! Fast Delivery This is an International Edition and ship within 24-48 hours. Deliver by FedEx and Dhl, & Aramex, UPS, & USPS and we do accept APO and PO BOX Addresses. Order can be delivered worldwide within 6-10 days and we do have flat rate for up to 2LB. Extra shipping charges will be requested if the Book weight is more than 5 LB. This Item May be shipped from India, United states & United Kingdom. Depending on your location and availability. Seller Inventory # Atlan 9788126917976
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