Items related to Business Process Benchmarking
Robert C. Camp's best-selling book, Benchmarking, served as the premier resource on measuring corporate performance. Now, his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Readers will discover how to: use Camp's renowned 10-step benchmarking process to achieve peak performance; analyze the performance gap and ensure that every employee contributes toward enhanced corporate performance; train employees to use benchmarking tools to maximize the company's results.
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About the Author:
Robert C. Camp is manager, benchmarking competency, quality office, for Xerox Corporation's U.S. customer operations. The most widely recognized authority on benchmarking, Camp helped establish the International Benchmarking Clearinghouse, and served on the Executive Committee of the Council of Logistics Management.
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- PublisherVision Books Pvt, Ltd.
- Publication date2007
- ISBN 10 8170942756
- ISBN 13 9788170942757
- BindingPaperback
- Rating
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Business Process Benchmarking
Published by
Vision Books Pvt, Ltd.
(2007)
ISBN 10: 8170942756
ISBN 13: 9788170942757
Used
Softcover
Quantity: 2
Seller:
Rating
Book Description Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-B-007-02617
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