Items related to Total Quality Management (TQM): Stress and Human Performance
Synopsis
Total Quality Management (TQM) is viewed as the continuous improvement of work processes to enhance an organization's ability to deliver high quality products/services in a cost-effective manner. It typically involves a number of interventions - such as the identification of customer requirements, cross functional teams, a selection of suppliers based on quality, and the use of a variety of technical (scientific) methods - to enhance analysis and process management methods. TQM also involves a multiple stakeholder philosophy which values the community, customers, and employees equally. Implicit in this philosophy are the values of teamwork and collaboration. TQM programs had their origins in US companies in the 1980s, in response to the competitive onslaught of Japanese companies in the automobile and electronics industries. Companies in many other industries quickly followed suit, as did the consulting firms hired to help companies adopt TQM. Organizational stress has become a crucial challenge for contemporary business undertakings, and there is adequate empirical evidence which indicates a strong correlation between organizational stress and TQM. There is little doubt that, when implemented properly, TQM can have a dramatic impact on the performance and culture of an organization. This book examines TQM and its effect on human performance.
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About the Author
Dr. Enugala Manohar is faculty member, Department of Commerce and Business Management, Satavahana University, Karimnagar, Andhra Pradesh. He did his M.Phil. and Ph.D from Kakatiya University. He has published a number of articles in leading journals. He has participated and presented papers at various national and international seminars/conferences including Advanced Leadership Seminar in Hawaii, USA from June 10 to July 5, 2007
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- PublisherNew Century Publications
- Publication date2012
- ISBN 10 8177083023
- ISBN 13 9788177083026
- BindingHardcover
- LanguageEnglish
- Number of pages206
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Total Quality Management (TQM)
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ISBN 13: 9788177083026
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Total Quality Management (TQM)
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Total Quality Management (TQM)
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ISBN 13: 9788177083026
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Total Quality Management TQM: Stress and Human
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ISBN 10: 8177083023
ISBN 13: 9788177083026
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Total Quality Management : Stress and Human Performance
Published by
New Century Publications, 2012
ISBN 10: 8177083023
ISBN 13: 9788177083026
New
Hardcover
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Hardcover. Condition: New. Dust Jacket Included. Contents Preface 1 Management of stress in organisations 2 Total quality management techniques 3 TQM for managing stress 4 Impact of stress on TQM 5 Case studies Appendices Bibliography Index Organizational stress has become a crucial challenge for contemporary business undertakings There is adequate empirical evidence which indicates a strong correlation between organizational stress and total quality management TQMTQM programmes had their origins in the US companies in the 1980s in response to the competitive onslaught of Japanese companies in the automobile and electronics industries Companies in many other industries quickly followed suit as did the consulting firms to help companies adopt TQM TQM is viewed as the continuous improvement of work processes to enhance an organizations ability to deliver high quality productsservices in a cost effective manner It typically involves a number of interventions like identification of customer requirements cross functional teams selection of suppliers based on quality and use of a variety of technical scientific methods to enhance analysis and process management methods TQM also involves a multiple stakeholder philosophy which values community customers and employees equally Implicit in this philosophy are values of teamwork and collaborationThere is little doubt that when implemented properly TQM can have a dramatic impact on the performance and culture of an organization jacket 189 pp. Seller Inventory # 101118
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