What's a Self-Sustaining Performance System? It's an innovative approach to performance consulting that promotes long-term performance improvement by helping individuals, departments and entire organizations learn Prevent performance problems from occurring in the first place, identify when performance problems do arise,and resolve those problems so that they do not reoccur. The Self-Sustaining Performance System approach has generated remarkable bottom-line business results for a wide variety of organizations. Filled with real-world examples, flowcharts and templates, Making an Impact will help you make a valuable and sustainable impact on any organization!
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One of the greatest challenges facing training and performance improvement professionals today is the sustainability of the solutions that are implemented. Because of the ever-changing nature of the business world, these solutions rarely eliminate performance problems entirely. The problems may subside temporarily, or change form, but rarely do they vanish completely. Making an Impact offers readers a systematic way to improve workforce performance by eliminating performance problems.
The key question facing the training and performance improvement profession is this: What changes in our practices would enable us to positively impact the bottom line and be viewed by the larger organization as true and valued consultants? It is the premise of this book that, by adjusting our own view of the performance consultant role, we can accomplish these things right now.
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