Synopsis
Loaded with facts, predictions, anecdotes, and role models, e-Service is a must-read for anyone in business. Whether you are currently selling products or services via the internet, or planning to institute a cyberspace operation, this is one book you don't want to miss. Tschohl draws on his extensive experience and expertise in customer service in sharing a wealth of information that will keep your customers returning to you and spending more money with you in the process. Tschohl tells you, in an easy-to-read format, how e-Service--speed, technology, and price built around service--can form a winning combination that will drive business forward. e-Service is one book you don't want to ignore.
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E-Service
Seller: Majestic Books, Hounslow, United Kingdom
Seller rating 4 out of 5 stars
Condition: New. pp. xii + 199. Seller Inventory # 7743277
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E-Service
Seller: Books Puddle, New York, NY, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. pp. xii + 199. Seller Inventory # 26104690
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E-Service
Seller: Biblios, Frankfurt am main, HESSE, Germany
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Condition: New. pp. xii + 199. Seller Inventory # 18104696
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E-Service
Seller: Mispah books, Redhill, SURRE, United Kingdom
Seller rating 4 out of 5 stars
Hardcover. Condition: Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book. Seller Inventory # ERICA77381868309956
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