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Quality and customer oriented behavior towards a coherent approach for improvement: Organizational culture, management practices, structures and systems, description and measurement of relationships - Softcover
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Text: English
Introduction: Dutch
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Quality and Customer Oriented Behavior. Towards a Coherent Approach for Improvement
Published by
Uitgeverij Eburon, Delft, 1998. 413 pp. Text in English. (Academisch Proefschrift), 1998
ISBN 10: 905166611X
ISBN 13: 9789051666113
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Paperback, in very good condition. Almost as new. Text in English. Please see description or ask for photos. Seller Inventory # 224099604
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