Items related to Good Services: How to Design Services that Work
Synopsis
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't.
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
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About the Author
Lou Downe is Director of Design for the UK Government and was voted one of the UK's top 50 Creative Leaders by Creative Review in 2016, and one of the world's 100 most influential people in Digital Government by Apolitical in 2018.
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Good Services: How to Design Services That Work
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
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Paperback. Condition: Fair. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Seller Inventory # 00110412792
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Good Services: How to Design Services That Work
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Fair. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Seller Inventory # CIN9063695438A
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Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
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Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # GWV.9063695438.VG
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Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
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paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_469266639
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Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
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Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
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Good Services: How to Design Services That Work
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ISBN 10: 9063695438
ISBN 13: 9789063695439
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Good Services : Decoding the Mystery of What Makes a Good Service
ISBN 10: 9063695438
ISBN 13: 9789063695439
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Good Services: Decoding the Mystery of What Makes a Good Service (Paperback or Softback)
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Bis Publishers 3/3/2020, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
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Paperback or Softback. Condition: New. Good Services: Decoding the Mystery of What Makes a Good Service. Book. Seller Inventory # BBS-9789063695439
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Good Services
Seller: Rarewaves USA, HEBRON, KY, U.S.A.
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Paperback. Condition: New. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Seller Inventory # LU-9789063695439