Synopsis
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't.
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
"synopsis" may belong to another edition of this title.
About the Author
Lou Downe is Director of Design for the UK Government and was voted one of the UK's top 50 Creative Leaders by Creative Review in 2016, and one of the world's 100 most influential people in Digital Government by Apolitical in 2018.
"About this title" may belong to another edition of this title.
Search results for Good Services: How to Design Services that Work
Stock Image
Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
paperback
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_469266639
Seller Image
Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
Softcover
Seller: Zoom Books Company, Lynden, WA, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZBV.9063695438.VG
Stock Image
Good Services : How to Design Services That Work
Published by
Bis B.V., Uitgeverij (BIS Publishers), 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 57106247-20
Seller Image
Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
Paperback
Seller: ChristianBookbag / Beans Books, Inc., Westlake, OH, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: As New. New with remainder mark. Buy multiples from our store to save on shipping. Seller Inventory # 2210250228
Stock Image
Good Services : Decoding the Mystery of What Makes a Good Service
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. Seller Inventory # 35925490-n
Seller Image
Good Services
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Seller Inventory # LU-9789063695439
Buy New
US$ 22.13
Free Shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Seller Image
Good Services : Decoding the Mystery of What Makes a Good Service
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition. Seller Inventory # 35925490
Seller Image
Good Services
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: New. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Seller Inventory # LU-9789063695439
Seller Image
Good Services (Paperback)
Published by
BIS Publishers B.V., Amsterdam, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
New
Paperback
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: new. Paperback. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9789063695439
Stock Image
Good Services
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # HU-9789063695439
Buy New
US$ 23.15
US$ 5.57 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 15 available